Returns & Exchanges
At Paperplay Inverloch, we want you to love your fashion finds, which is why we offer a 14-day return window for a store credit or exchange on all full-priced items. Please ensure garments are unworn, unwashed, and have all original boutique tags still attached.
Initiate Your Return
Contact our team via email or visit our Inverloch storefront within 14 days of purchase to notify us of your intent to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring the inclusion of your proof of purchase or order confirmation note.
Ship or Drop Off
Send your return package to our retail address via a tracked postal service or bring it directly to our boutique for immediate processing.
Quality Inspection & Credit
Once our team verifies the condition of the garment, we will issue your store credit or process your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing